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Top Casts

Just getting started with Sircon Producer Manager? Check out some of our most popular KnowledgeCasts!

KnowledgeCast Description Duration Date Recorded
videos video-clip-1 orange.png Interactive Reporting Training Interactive Reporting gives users the ability to create flexible reports with custom criteria and output, helping to streamline operations and ensure regulatory compliance. It allows users to customize report content, report layouts and data display as well as choose from multiple export options. This was a learn-as-you-go session with live examples. 53:27
02/07/2019
videos video-clip-1 orange.png New Billing Payment Service New Billing Service
  • Carrier customers are able to pay select invoices electronically through Producer Manager
  • Users with the administrator role will be able to process payments
  • Multiple invoices can be paid in a single automated clearing house payment
  • Mississippi appointment renewal invoices will be available to be paid beginning April 1, 2018
35:13
01/25/2018
videos video-clip-1 orange.png Sales Authorization Session 3
  • Review of Producer Sales Authorization parts 1 & 2
  • Sales Authorization profiles
  • Implementing a Just-in-time onboarding process
    33:51
    02/21/2018
    videos video-clip-1 orange.png Sales Authorization Session 2 Sales Authorization Part 2 of 3
    • Review of Producer Sales Authorization - Part 1
    • Verifying securities registrations
    • Verifying education credentials
    • Using authorization overrides
    33:29
    12/14/2017
    videos video-clip-1 orange.png Sales Authorization Session 1 What is Sales Authorization and how can it work for you?
    23:40 10/19/2017

    All Casts

    Below is a list of all KnowledgeCasts for Sircon Producer Manager.

    KnowledgeCast Description Duration Date Recorded
    videos video-clip-1 orange.png Interactive Reporting Training Interactive Reporting gives users the ability to create flexible reports with custom criteria and output, helping to streamline operations and ensure regulatory compliance. It allows users to customize report content, report layouts and data display as well as choose from multiple export options. This was a learn-as-you-go session with live examples. 53:27
    02/07/2019
    videos video-clip-1 orange.png Q1 2018 Release Training (8.3)
    • Update PX Group Athorization Education Rules
    • Create Custom Sales Events for Sales Auth
    • Education Credential Enhancement for Sales Auth
    • Update new Vertafore Logo
    • Bug fixes
    32:58
    03/20/2018
    videos video-clip-1 orange.png Sales Authorization Session 3
    • Review of Producer Sales Authorization parts 1 & 2
    • Sales Authorization profiles
    • Implementing a Just-in-time onboarding process
      33:51
      02/21/2018
      videos video-clip-1 orange.png New Billing Payment Service New Billing Service
      • Carrier customers are able to pay select invoices electronically through Producer Manager
      • Users with the administrator role will be able to process payments
      • Multiple invoices can be paid in a single automated clearing house payment
      • Mississippi appointment renewal invoices will be available to be paid beginning April 1, 2018
      35:13
      01/25/2018
      videos video-clip-1 orange.png Sales Authorization Session 2 Sales Authorization Part 2 of 3
      • Review of Producer Sales Authorization - Part 1
      • Verifying securities registrations
      • Verifying education credentials
      • Using authorization overrides
      33:29
      12/14/2017
      videos video-clip-1 orange.png Q4 2017 Release Training (8.2) Q4 Release Training for Producer Manager and Producer Express - Version 8.2
      • Onboarding Eligibility
      • Check Background Investigation Function
      • Producer Rateing Check Function
      • Require Employment History through Current Month
      • And More
      27:56
      11/30/2017
      videos video-clip-1 orange.png Sales Authorization Session 1 What is Sales Authorization and how can it work for you?
      23:40 10/19/2017
      videos video-clip-1 orange.png Regulatory Change Process What happens when there are regulatory changes?
      • Who is RCS?
      • Requirements gathering
      • Configuration issues
      • Why do changes take so long?
      • Testing, testing and more testing
      39:24
      9/21/2017
      videos video-clip-1 orange.png Branch Office Syncing Training More In-depth Training on Branch Office Syncing 28:09
      9/14/2017
      videos video-clip-1 orange.png Q3 2017 Release Training (8.1) Q3 Release Training for Producer Manager and Producer Express - Version 8.1
      • Branch office syncing with demo
      • Workflow appointment automation
      • California Long-term Care Program template
      • Reports updated
      • Bug fixes and more
      35:44
      8/31/2017
      videos video-clip-1 orange.png Vertafore Cybersecurity and You IT analyst forecasts are unable to keep pace with the dramatic rise in cybercrime, the ransomware epidemic, the refocusing of malware from PCs and laptops to smartphones and mobile devices. Will you be ready? 1:05:53
      6/29/2017
      videos video-clip-1 orange.png Q2 2017 Release Training (7.10) Q2 Release Training for Producer Manager and Producer Express - Version 7.10
      • Producer Express request password reset
      • Several updated inquiries
      • Several sync issues are resolved
      • Branch office syncing in UAT ONLY for testing
      46:07 6/13/2017
      videos video-clip-1 orange.png Vertafore Customer Support Portal Vertafore's New Customer Support Portal
      • User interface is new, improved
      • Access to product knowledge, help topics, and tools via the new portal
      • Views of open and closed cases
      • Updated portal roles, providing more flexibility
      34:23 4/27/2017
      videos video-clip-1 orange.png Managing Producer Relationships Get a Better Understanding of Tracking Relationships in Producer Manager
      • Populating producer record with agreement info
      • Reporting producer agreement & hierarchy information
      • Integrating other systems with outbound API
      54:02 3/30/2017
      videos video-clip-1 orange.png Q1 2017 Release Training (7.9) Q1 Release Training for Producer Manager and Producer Express - Version 7.9
      • Optional SSN in Producer Express
      • Workspace customization
      • NPN in billing file for PDB transactions
      • And more
      13:22 3/21/2017
      videos video-clip-1 orange.png Inactivating a Pending Record,
      Deleting Records
      • What is a pending record?
      • Why would you inactivate a pending record?
      • Why would you delete a record?
      • How do you delete a record?
      22:13
      02/23/2017
      videos video-clip-1 orange.png Cost Centers Using Cost Centers
      • What are Cost Centers?
      • How do you configure Cost Centers?
      • When and why are Cost Centers used?
      22:56 1/26/2017
      videos video-clip-1 orange.png Business Units How to Use Business Units Effectively
      • Business Units and why they are used
      • Help determine what Business Units to use
      • How to configure Business Units
      • Business Unit error resolution
      22:26 12/15/2016
      videos video-clip-1 orange.png Q4 2016 Release Training (7.8) Q4 Release Training for Producer Manager and Producer Express - Version 7.8
      • Optional SSN
      • Producer licenses inquiry
      • Data center move
      • And more
      23:34 12/5/2016
      videos video-clip-1 orange.png Excel Tips & Tricks - Session 2 Building on Excel Tips & Tricks - Session 1, We Get Into More Advanced Tricks Within Microsoft Excel 43:47 10/13/2016
      videos video-clip-1 orange.png Q3 2016 Release Training (7.7) Q3 Release Training for Producer Manager and Producer Express - Version 7.7
      • Record summary
      • Maintain authorization overrides
      • PX - non-resident license application 
      • Producer license inquiry
      • And more
      26:53 8/25/2016
      videos video-clip-1 orange.png Tracking Professional Liability Coverage Tracking Liability Coverage in Producer Manager & Producer Express
      • Populating producer records with coverage information
      • Identifying producers with insufficient coverage
      • Retrieving coverage info through outbound API
      52:10 7/28/2016
      videos video-clip-1 orange.png License and Qualification Dates License and qualification dates in PM
      • Vocabulary
      • Tour of credential date fields
      • Correcting date fields
      • How to investigate or research further in PM
      38:56 6/23/2016
      videos video-clip-1 orange.png Q2 2016 Release Training (7.6) Q2 Release Training for Producer Manager and Producer Express - Version 7.6
      • Sales authorization overview
      • Sales authorization profiles
      • Inquiries
      • Non-resident license app. request
      • And more
      39:54
      5/26/2016
      videos video-clip-1 orange.png Add Correct License Data vs
      Locking the License
      Learn About Your Choices Concerning Locking or Not Locking License Data
      • License data and the 30-day rule
      • What does locking a license actually do?
      • Are there recommended reasons to lock the license?
      • Recommended best practices
      15:02 4/28/2016
      videos video-clip-1 orange.png Excel Tips & Tricks - Session 1 Learn How Excel Can Be Used to Help Manage Your Data
      • What can an Excel file do for me?
      • How do you filter in Excel?
      • Tips and tricks demo
      • How does Excel improve efficiency and analysis?
      44:12 4/12/2016
      videos video-clip-1 orange.png Q1 2016 Release Training (7.5) Q1 Release Training for Producer Manager and Producer Express - Version 7.5
      • PX - Non-resident license applications
      • PX - Single-level agreement
      • PX - Automated agreement check
      • PX - Email domain name
      • PM - Inactive agreement
      • PM - Automated Data Recon Browsers and Device Support
      25:26 2/26/2016
      videos video-clip-1 orange.png Required Items Learn More About Required Items
      • What is a Required Item?
      • How to navigate and configure a Required Item 
      • How to add, remove or delete a Required Item
      • How to generate a Required Item report
      15:52 1/28/2016
      videos video-clip-1 orange.png Data Recon 301 Final Session of the Series on Data Reconciliation - Best Practices for Managing Producer Data and Managing the Producer Record 27:44
      12/17/2015
      videos video-clip-1 orange.png Data Recon 201 This Series is to Help You Understand the Important Data Recon Points in Producer Manager 15:28
      11/24/2015
      videos video-clip-1 orange.png Release Training (7.4)
      • Authorization overrides and sales authorization
      • Non-resident license applications
      • Browser compatibility
      • Data normalizers
      • Credential program update
      31:12
      11/5/2015
      videos video-clip-1 orange.png Data Reconciliation 101 Part 1 of a 3-part Series on Data Reconciliation 33:02
      10/22/2015
      videos video-clip-1 orange.png Resolving Errors Data Reconciliation An Overview of Resolving Errors and Data Reconciliation 45:09
      10/1/2015
      videos video-clip-1 orange.png PM and Continuing Education Part 2 Part 2 - Continuing Education in Producer Manager
      • Discuss course list, education credentials & credential program
      • Add a course completion to a producer record
      • Review education credentials on a producer record
      35:19 8/27/2015
      videos video-clip-1 orange.png PM and Continuing Education Part 1 Part 1 - Continuing Education in Producer Manager
      • What is CE?
      • Producer Manager as a CE management tool
      • CE transcripts, education credentials, course completions, CE requirements, CE courses, CE reports
      23:56
      6/25/2015
      videos video-clip-1 orange.png Data Fixes for Appts and Licenses What is the process for updating dates for appointments? What is the process for updating dates for licenses and qualifications? How do you delete a producer?
      16:43
      12/18/2014
      videos video-clip-1 orange.png Preparing for Appointment Renewals Preparing for Upcoming Appointment Renewals 24:48
      11/20/2014
      videos video-clip-1 orange.png Syncs Rule! Learn More About Using Syncs, Including Setting Up Scheduled Syncs and Quick Sync Rules, to Help Manage Your Business in Producer Manager 45:30
      9/25/2014
      videos video-clip-1 orange.png Create/Maintain Agreements and
      Hierarchy Templates
      Learn the Meanings of Hierarchy and Agreement
      • Set up a hierarchy template
      • Set up agreements
      • Add and maintain agreements 
      57:38 8/28/2014
      videos video-clip-1 orange.png Transaction Flow How Your Transaction Submission Flows Through Producer Manager to the State and Back Again 31:11
      7/31/2014
      videos video-clip-1 orange.png Data Normalization and 30-day Rule Learn About Data Reconciliation - An Overview of Why and How You Could Use Data Normalizer and the 30-Day Rule 32:04
      6/26/2014
      videos video-clip-1 orange.png Record-only Appointments Learn About Record-only Appointments in Producer Manager
      • The purpose of a record-only appointment
      • How to add a record-only appointment
      • How to terminate a record-only appointment
      22:31 5/22/2014
      videos video-clip-1 orange.png Approve/Deny Appointments Learn More About Approving and Denying Appointments in Producer Manager
      • Appointment submission methods within PM
      • Active-pending appointments
      • Approve/deny appointments
      21:26 4/24/2014
      videos video-clip-1 orange.png Maintain Companies Learn More About Maintaining Companies in PM
      • Add a new writing company
      • Add appointment types
      • Maintain state appointment details, state license numbers and appointing authorities
      • And more
      20:23 3/27/2014
      videos video-clip-1 orange.png Review Rejected Appointments Learn More About Reviewing Rejected Appointments 11:06
      1/30/2014
      videos video-clip-1 orange.png Correcting Appointment Dates Learn Reasons for Correcting an Appointment Date and How Easy it is to Correct Those Dates 18:08
      12/19/2013
      videos video-clip-1 orange.png Create and Maintain Hierarchy Templates We Will Define Hierarchy and Set Up a Hierarchy Within Producer Manager 10:58
      11/21/2013
      videos video-clip-1 orange.png Three Useful Inquiries Three Useful Inquiries: Individual Appointments, Individual Associations, License Renewals Due 18:08
      10/17/2013
      videos video-clip-1 orange.png Updating Producer Records and
      Correcting Incomplete Records
      Updating Producer Records and Correcting Incomplete Records 10:41
      09/19/2013
      videos video-clip-1 orange.png Intro to Data Reconciliation You will learn how data reconciliation involves comparing and updating data in PM against an outside source, different types of reconciliation methods and what data elements a reconciliation affects. 33:20
      06/13/2013
      videos video-clip-1 orange.png Multiple Ways to Add Producer Records Nicole Clemen demonstrates how to use three methods of adding new records to Producer Manager: Add Individual, Quick Add and Quick Load. 24:31
      05/09/2013
      videos video-clip-1 orange.png Maintaining Business Units and
      Cost Centers
      Mike Dosey demonstrates how to set up business units and cost center in user profiles and reports. 23:50
      05/09/2013
      videos video-clip-1 orange.png Understanding Data Reconciliation Messages Therese Lostroscio discusses three common error messages and provides guidance on their resolution. 26:25
      04/11/2013
      videos video-clip-1 orange.png Agreements Joe Nix demonstrates how agreements can help you set up and maintain hierarchies in Producer Manager. 16:58
      03/13/2013
      videos video-clip-1 orange.png Two Inquires and Education Credentialing Two sessions in one webinar!
      • 1:20 - Two Inquiries You Can't Live Without: Producer Licenses Inquiry & Appointment Request Status Inquiry
      • 12:48 - The Smarter Workforce: Verifying Educational Credentials
      28:58
      02/14/2013
      videos video-clip-1 orange.png All About integration Did you know that Vertafore PLM products allow integration with your internal systems, providing your organization with many powerful ways to use the data and information that is stored in, or that passes through the Vertafore system? 20:21
      09/21/2012
      videos video-clip-1 orange.png Adding and Maintaining State
      Appointment Details
      The State Appointment Details features in Producer Manager allow you to add and maintain information about available appointment types and appointing authorities for companies in a selected state. 19:21
      08/07/2012
      videos video-clip-1 orange.png Making the Most of Reports Producer Manager offers a number of pre-set reports that you can use to attain important information about your business. But which one or many reports are right for your needs? 40:33
      07/26/2012
      videos video-clip-1 orange.png Setting up Education Credentialing
      Administrators
      The Education Credentialing feature in Producer Manager allows you to track and manage information that the producer requires to be able to sell a product.  18:01
      07/05/2012
      videos video-clip-1 orange.png Education Credentialing This session will cover how education credential information can be added to a producer account. 14:33
      06/28/2012
      videos video-clip-1 orange.png Agreements and Hierarchies:
      Admin Setup
      Agreements and Hierarchies are a way of tracking producer relationships, usually for the purpose of commissions, but also for a number of other reasons. 15:35
      06/21/2012
      videos video-clip-1 orange.png Agreements and Hierarchies:
      End User Training
      Producer Manager allows you to track producer relationships and how an end-user would make connections between individuals and firms to create a hierarchy. 26:33
      06/14/2012
      videos video-clip-1 orange.png Maintain Codes Learn the Basics of PM Codes, What They Can Do and How to Update Them
      16:09
      5/3/2012
      videos video-clip-1 orange.png Using Hierarchies & Agreements Learn How Hierarchies and Agreements Relate to Each Other and How to Add an Agreement to an Individual
      19:50
      12/8/2011
      videos video-clip-1 orange.png Working with Hierarchies: Setup Set Up Your First Hierarchy, Including Creation of Templates and Hierarchy Levels
      17:08
      12/1/2011
      videos video-clip-1 orange.png Working with Locations and Departments During this webinar we will present and demonstrate the use of locations and departments in Producer Manager. Users can configure locations and departments to track a producer's location and department assignments on a producer record in the Review/Update Producer page. 20:16
      09/04/2011
      videos video-clip-1 orange.png Inquiries Join us to learn some tips and tricks for using Inquiries and Producer Manager. 8:47
      07/14/2011
      videos video-clip-1 orange.png Required Items Ways you can use the Required Items section of the producer record to view and maintain actions or items on a producer record.  We will also describe how you can run an interactive report on existing required items. 13:58
      06/23/2011
      videos video-clip-1 orange.png Updating Producer Records Producer Manager offers more than 25 sections on an individual producer record, but which ones are important to you? 19:42
      06/16/2011
      videos video-clip-1 orange.png Adding Producer Records Easily add new producers to Producer Manager by synchronizing data with the PDB. We will show you how to upload one producer at a time, or by uploading a spreadsheet with multiple producers. 23:57
      05/05/2011
      videos video-clip-1 orange.png Adding and maintaining Security Roles Security roles determine what a user gets to see and work with in Producer Manager. Find out how to add or update security roles to accommodate a release of Producer Manager, or to adjust what your employees can access. 19:00
      03/10/2011