According to J.D. Power’s 2020 U.S. Insurance Shopping Study, 90% of customers say they are open to purchasing their auto insurance online, and over 65% of customers aged 18-44 state that they use mobile to seek service more than once a month. These statistics show the importance of meeting your clients where they are to enhance your customer experience.
In this on-demand webinar, guest speakers from PL Rating and Foy Insurance will discuss the importance of adapting to consumers’ changing buying habits and how to incorporate the latest Consumer Rate Quotes (CRQ) update on your website and social media profiles.
You'll learn about: