The insurance industry is changing. Are you prepared to meet the challenge?
A recent Celent report reveals an abrupt shift in the insurance industry, including agent expectations and technology evolution. In fact, 76 percent of agent respondents “would send more business to insurers if insurers improved their technology and made [business] easier."
In our webinar, you’ll learn more about Celent’s survey and how to optimize the agent experience within your business to become a carrier of choice with the right solutions.
Key takeaways include:
- Why investing in technology is vital for growth in the insurance industry
- How to make it easier for agent partners to do business with you
- How to provide a superior experience to exceed agent expectations
If you can’t make the live webinar, go ahead and register anyway – we'll send you the recording afterward!
Karlyn Carnahan runs the property casualty practice for Celent for North America. She focuses on issues related to digital transformation, customer experience, distribution management, underwriting, and claims. She is a widely recognized expert on these topics who has written market-leading reports and presented at numerous conferences. Her consulting work for insurance carriers includes distribution channel analysis, digital strategies, competitor benchmarking, IT assessments, and more than 50 system selection projects as well as a wide variety of other strategic projects. She joined Celent with an extensive career in the insurance industry and holds an MBA from Stanford Business School and a Certified Property Casualty Underwriter (CPCU) designation.
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