Ask an Analyst: Customer Service in a Digital World.  

In this webinar, Laura Nettles of Nettles Consulting and Rick Fox, host of the Vertafore Insurance Podcast, will outline how agencies can take advantage of an increased need for digital capabilities. You’ll have the opportunity to hear the most frequently asked questions about customer service, and walk away with insights on how better to service your staff as well as your clients.

Key takeaways include: 

  • Keeping staff accountable with real-time capabilities
  • Focusing on high-value clients without compromising value
  • What digital capabilities your agency should be implementing
  • How to service clients and staff in an increasingly digital environment


Please complete the form to watch the on-demand webinar.