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All Casts

Below is a list of all KnowledgeCasts for Sircon CMS G2.

KnowledgeCast Description Duration Date Recorded
videos video-clip-1 orange.png Configure Producer Portal Configure how to set up the Producer portal, with flexibility. 12:57
04/19/2018
videos video-clip-1 orange.png Vertafore Customer Support Portal Vertafore's New Customer Support Portal
  • User interface is new, improved
  • Access to product knowledge, help topics, and tools via the new portal
  • Views of open and closed cases
  • Updated portal roles, providing more flexibility
34:23 4/27/2017
videos video-clip-1 orange.png Custom Field Values Managing Custom Field Values
  • What are custom field values?
  • What fields can be customized?
  • Adding a new custom field
  • Edit/update existing custom fields
18:46 7/14/2016
videos video-clip-1 orange.png Recording Errors and Omissions  Learn How to Record Errors and Omissions - E & O
  • The need to track E & O policies
  • How to add a new E & O to a G2 record
  • Reviewing E & O coverage
  • Editing or updating E & O record
18:12 6/16/2016
videos video-clip-1 orange.png Release Training (7.10) An Overview of the G2 7.10 Release
  • Regulatory changes
  • Data file encryption
  • DOB & SSN masking
  • Queued reports
  • And more
25:48 5/24/2016
videos video-clip-1 orange.png Terminating Records Learn How to Handle Individuals/Firms That Have Ended Employment With Your Company Within G2 21:26
04/16/2016
videos video-clip-1 orange.png Filing Cabinet Appointments Learn More About Using Filing Cabinet Appointments with Background Investigation 19:01
03/17/2016
videos video-clip-1 orange.png Release Training (7.9) Release Training 7.9
  • Regulatory changes
  • Producer portal direct form links
  • Affiliations & appointment page enhancements
  • Copyright display
  • DBM export
  • Supported browsers
  • Bug fixes
21:44
02/25/2016
videos video-clip-1 orange.png System Processing Reports What are System Processing Reports and How Can They Be Used to Your Advantage? 29:40
01/21/2016
videos video-clip-1 orange.png JIT Appointment Processing
  • What is JIT appointment processing
  • JIT configuration points
  • Filing cabinet
  • Tracking & managing JIT appointments
25:27
12/15/2015
videos video-clip-1 orange.png Authorized Signer Authorized Signer
  • Why do we need an Authorized Signer?
  • How do you add an Authorized Signer?
  • How do you update the Authorized Signer information?
  • Questions
24:54
11/12/2015
videos video-clip-1 orange.png Release Training 7.8 Release Training 7.8
  • Regulatory changes
  • Manage account inactive
  • License number formatting
  • Billing detail report updates
  • FINRA U4 updates
  • And more
19:53
11/03/2015
videos video-clip-1 orange.png Education Reports Education Reports
  • What reports are available?
  • What information do these reports provide?
  • Ad hoc reports
21:19
10/15/2015
videos video-clip-1 orange.png NIPR Alerts NIPR Alerts
  • How to generate “NIPR Alert Processing Report”
  • Review successful report results
  • Review error report results
  • Verifying result and record
  • Questions
12:23
09/10/2015
videos video-clip-1 orange.png Release Training 7.7 Release Training 7.7
  • Producer portal invitations
  • Employment module transaction queue
  • FINRA updates
14:00
08/27/2015
videos video-clip-1 orange.png FINRA Reports FINRA Reports
  • AdHoc reporting on securities registration
  • Selecting attributes
  • Filtering attributes
  • System reporting
22:43
08/20/2015
videos video-clip-1 orange.png Education Feed Education Feeds - System Processing Reports
  • Pulling the “Imported Course Completions Requiring Review” report
  • Reviewing report results
  • Verifying course completion in system
  • Adding course to individual reports
17:49
07/16/2015
videos video-clip-1 orange.png Database License and Appointment Status Database – License and Appointment Status – Understanding How and When Records Have Updated, Manually or Via Automation 13:16
05/14/2015
videos video-clip-1 orange.png Education Module Education Module
  • Adding course providers and courses
  • Adding state approvals
  • Supply course to individual and CE training requirement
32:02
04/16/2015
videos video-clip-1 orange.png FINRA What is FINRA? How Do FINRA Regulations Benefit Us? How Do FINRA and G2 Function Together? 17:40
03/19/2015
videos video-clip-1 orange.png Creating and Maintaining Training
Events and Courses
Creating & Maintaining Training Events & Courses
  • Business need
  • Configuration
  • Applying the course to the individual
16:54
01/22/2015
videos video-clip-1 orange.png Look Up Billing Detail Find Billing Details, Read the Billing File, and See Additional Ways to Use the Billing Report 13:15
12/04/2014
videos video-clip-1 orange.png Managing CE Periods Managing CE Periods
  • Purpose
  • Creating a CE period
  • Updating/removing a CE period
  • Adding a CE period
28:45
11/13/2014
videos video-clip-1 orange.png Managing Security Roles Managing Security Roles
  • How managing security roles applies
  • Who maintains the roles in your company
  • How are the security roles maintained
15:24
10/16/2014
videos video-clip-1 orange.png Just in Time Appointments Editing
and Maintaining Bundles
Learn About Just in Time Appointments (JIT) and How Edit and Maintain Bundles Will Help You Gain Efficencies While Using G2 12:02
09/18/2014
videos video-clip-1 orange.png PDB Import What is a PDB Import? Where Does the PDB Come From? What Data Will I Receive? How Does It Impact My Business? How Do I Use the PDB Import in G2? 15:27
09/08/2014
videos video-clip-1 orange.png Producer Portal - Admin Learn more about how to use the Producer Portal to gain efficiencies while using G2. We will also review the new changes within Producer Portal. Including, Admin ability to manage Producer Portal accounts. 23:00
08/21/2014
videos video-clip-1 orange.png Applying Course Completions CMS G2 Education Module - Applying Course Completions
  • Adding and removing a course completion
  • Reviewing a course completion
  • Applying course completions
17:25
07/17/2014
videos video-clip-1 orange.png Tool Kit Email Templates and Notifications Learn More About Understanding Tool Kit Functionality
  • Creating and modifying e-mail templates
  • Understanding the criteria for notification settings
  • Setting up a schedule for system generated notifications
19:15
06/12/2014
videos video-clip-1 orange.png Transaction Errors Learn How to Incorporate Several Useful G2 Tools in Your Day-to-day Processes to Help Streamline Errors and Rejections and How to Clearly Identify Rejected Transactions 19:57
05/06/2014
videos video-clip-1 orange.png Managing Firms Learn More About Managing Firms in G2
  • Adding or terminating a firm
  • Adding a comment or contact to a firm
11:22
03/20/2014
videos video-clip-1 orange.png Record-only Appointments Learn More About Record-only Appointments in G2 12:40
02/26/2014
videos video-clip-1 orange.png Resolving Appointment Rejections: Part 2 Resolving Appointment Rejections - Part 2
  • Learn where to find rejected appointments in G2
  • Learn the process of re-submitting or accepting rejections and how to create a user friendly report in G2
13:35
01/23/2014
videos video-clip-1 orange.png Managing Partners Adding and Editing Managing Partners – Adding and Editing 10:51
10/24/2013
videos video-clip-1 orange.png Resolving Appointment Rejections: Part 1 Resolving Appointment Rejections - Part 1 10:27
09/26/2013
videos video-clip-1 orange.png Creating and Deleting Ad Hoc Reports Creating and Deleting Ad Hoc Reports 13:05
08/29/2013
videos video-clip-1 orange.png CE Review Periods, Carryover hours
and Individual CE Inquiry
Demonstration of how to apply CE review periods for resident and nonresident states, how to add courses, how to add your own courses with state approval and how to look up the individual CE inquiry. 39:36
07/25/2013
videos video-clip-1 orange.png Branch Information and Individual
Ed Inquiries
Vicki Brown demonstates how these two Inquiries help you save time and keep up to date with producer information. 11:40
07/01/2013
videos video-clip-1 orange.png Tips for Maximizing the Producer Portal Learn how to use basic HTML code to make company notes pop, choose a layout the suits users, how to properly create external URLS and ways to connect pages within the portal. 25:18
06/27/2013
videos video-clip-1 orange.png Managing Roles Learning about providing permission to users to view or edit data elements
  • How roles provides you the ability to access data
  • How administrator account allows control of permissions.
14:05
05/23/2013
videos video-clip-1 orange.png Training Setup Functions Training can be used to track specific training types, whether they are customer, product, or state specific. This session will demonstrate how to properly set up and maintain customer specific training needs. 17:52
05/23/2013
videos video-clip-1 orange.png Email Notifications Cindy Cochran demonstrates some of the awesome features in email notifications that will streamline your communication process. 21:51
04/25/2013
videos video-clip-1 orange.png Individual and Firm Information Inquiry Mike Dosey discusses the Individual and Firm Information Inquiry which gives users a rich body of details regarding their agents. 18:55
04/25/2013
videos video-clip-1 orange.png Continuing Education Features Presentation of features of the G2 continuing education functions, including: managing education requirments, adding course completions, and CE tracking. 9:37
03/28/2013
videos video-clip-1 orange.png Conducting Transaction Status Inquiry An effective demonstration of how to utilize this report to gain insight into individual, firm or branch transactions. 9:11
03/28/2013
videos video-clip-1 orange.png Managing Users Adding, Searching, Viewing and Updating existing User Information 13:01
02/28/2013
videos video-clip-1 orange.png From License Application to Final Approval Cindy Cochran examines the process of completing a license application from start to finish in G2. 13:09
02/28/2013
videos video-clip-1 orange.png How to Check the Status of
Appointment Processing
This session will demonstrate the appointment and termination workflow and how to utilize the reports module to check transaction status. 23:19
01/17/2013
videos video-clip-1 orange.png Adding State Appointment Types:
Session 2

In this session, participants learn what an "appointment type" is, how is relates to your business, how to add and edit appointments as well as how to maintain state appointment types. 17:38
01/10/2013
videos video-clip-1 orange.png Adding State Appointment Types:
Session 1
Learn what an "appointment type" is, how is relates to your business, how to add and edit appointments as well as how to maintain state appointment types. 18:49
01/09/2013
videos video-clip-1 orange.png Database Module Part 3: Licenses
and Qualifications
This session will focus on how to manage and maintain individual records in the database module. 21:40
12/06/2012
videos video-clip-1 orange.png Database Module 101 This session will help participants locate and navigate in the G2 Database module, explain the functions within the module and demonstrate how to manage and maintain individual records. 24:04
11/29/2012
videos video-clip-1 orange.png Employment Module 16:47
09/13/2012
videos video-clip-1 orange.png Introduction to G2 CMS G2 allows companies to complete compliance-related transactions faster and with greater accuracy, freeing you to focus on customer service. 15:11
07/12/2012